COVID-19

How does this affect your booked holiday?

 

Posted 13/05/2020 - Check back for more updates.

12th May Haven announce the extension of the closure of all holiday parks until 3rd July, if your booking falls outside of this date and you are concerned or have questions, please feel free to drop us a message but it make take us longer than usual to respond as we will be prioritising all directly affected guests.

The latest news is the Holidays parks will re open on 3rd July with limited facilities, Haven have confirmed that the Supermarket, Takeaway Outlets and Laundrette will be open as usual and of course you can enjoy the beautiful Scenery, Beach, Coastline and your booked holiday home. As soon as we have more updates we will post here.

Thank You and Keep Safe  


Posted 28/04/2020 - Check back for more updates.

Today 28th April Haven announce the extension of the closure of all holiday parks until 31st May, if your booking falls outside of this date and you are concerned or have questions, please feel free to drop us a message but it make take us longer than usual to respond as we will be prioritising all directly affected guests.

Thank You and Keep Safe 


Posted 06/04/2020 - Check back for more updates.

Today 6th April Haven announce the extension of the closure of all holiday parks until 14th May, if your booking falls outside of this date and you are concerned or have questions, please feel free to drop us a message but it make take us longer than usual to respond as we will be prioritising all directly affected guests.

Thank You and Keep Safe 


If you have booked with a HolidayHomes4Hire agent the below options are available to you.

Posted 03/24/2020 - Check back for more updates.

On the 19th March 2020 Haven announced the closure of all Holiday Parks, to re-open on the 17th April. At the moment this is all we know, we do not know how the nation will be in the next 3-4 weeks. All affected guests are currently been contacted, due to workload some are still waiting for a response as we have to prioritise immediately affected bookings.

With immediate affect we have created the below options but please be aware that any booking from 17th April 2020, Agreed Terms & Conditions apply regarding cancellations etc, these details can be found on your reservation, confirmation and fully paid emails.

Please be aware that these options could change daily, possibly hourly as the Nations crisis is evolving. Please also remember that on the Terms and Conditions agreed at the time of booking and emailed to you with all reservation information we have advised you to buy Cancellation insurance, if this has been followed please contact your insurance company in the first instance.

Due to the nationwide pandemic we have created the below options to ease your mind.

Received a recent balance reminder or your balance is due?

Options available to you.

1. Cancel your Holiday and follow the cancellation policy.

2. Reschedule your holiday to later in the year or in 2021 (another payment on account is required when rescheduled)

3. Pay Balanace in full and fingers crossed (You are then entitled to the below fully paid options)

Already Booked, Paid & Waiting for check-in date or already confirmed closed for your dates?

Draft Options only available within 14 days of arrival if the holiday park is scedulded to be closed

1. Reschedule your holiday to later in the year or in 2021.

2. Cancellation and 100% holiday cost + Bond Refunded.

3. Receive a Credit Note for 100% of the Booking costs (To be Used in 2020 or 2021) + 10% discount on your next booking in the same home.

Security: If the holiday park\home goes into full lockdown during your stay we will refund for the missed nights once you have departed from the holiday home.

What if we go on Full Lockdown for my Booked Dates?

In the Event of Full Lockdown meaning the holiday park and caravans are not accessible, we can look to re-schedule your holiday to different dates or cancel and offer a full refund, any refunds will be issued after your checkin date has lapsed, If the lockdown is lifted and the caravan park opens as usual your booking will remain and you can enjoy your family holiday.

How do I change my Holiday Dates?

Please locate either of your Resevation, Confirmation or fully Paid E-Mail's, on these e-mails is a direct website link to the accomodation you have booked, please Click this link to view the booked property and use the "Availability & Book Now" tab, use arrows to cycle through the desired months, choose your new holiday dates, Then click here to contact us Via E-Mail and Request to Change Dates and remember to add your booking ref number.

Thank You and Keep Safe


 

Posted 03/18/2020 - Check back for more updates.

18th March 2020, Haven Holidays announce the closure of facilities, Please remember you have only booked accomodation, as you are aware we do not offer a package deal. If the facilities close but holiday home is accessible then the booking does still stand and T&C's still apply.

Thank You and Keep Safe.


 

Posted 03/17/2020 - Check back for more updates.

Its a very worrying time for all at the moment but please rest assured we have been working hard with the cleaning companies we use to ensure your holiday is as safe as possible, below is a recent update from the cleaning company we work very closely with.

"Here at Lazy Daze HQ, you’ll all know we’ve been working round the clock to get all of your vans in ship shape and deep cleaned ready for this years season, and it’s certainly been our busiest start to the year ever!

We thought we’d address the current COVID-19 (or Coronavirus as it’s more commonly known!) situation, as we’re sure you will want a bit of reassurance!

So, we’re taking extra precautions, and as a result from tomorrow there will be no early check ins allowed for any guests, as we are having to be extra vigilant with our cleans, so all cleaners without exception will have gloves on, and every single handle and light switch in your caravans will be additionally cleaned with anti bacterial spray, alongside remotes for TV’s and DVD’s etc. This is for our health as well as the health of you and your guests

We’re sorry for any inconvenience this might cause your guests, but we hope you’ll understand the extra measures we’re putting in place!

Any questions, as always, just get in touch with us!

Much love,

Lazy Daze HQ"

Thank You and Keep Safe.