How does this affect your booked holiday?
if you have booked with a HolidayHomes4Hire agent the below options are available to you.
Posted 03/24/2020 - Check back for more updates.
On the 19th March 2020 Haven announced the closure of all Holiday Parks, to re-open on the 17th April. At the moment this is all we know, we do not know how the nation will be in the next 3-4 weeks. All affected guests have currently been contacted, due to workload some are still waiting for a response as we have to prioritise immediately affected bookings.
With immediate affect we have created the below options but please be aware that any booking from 17th April 2020, Agreed Terms & Conditions apply regarding cancellations etc, these details can be found on your reservation, confirmation and fully paid emails.
Please be aware that these options could change daily, possibly hourly as the Nations crisis is evolving. Please also remember that on the Terms and Conditions agreed at the time of booking and emailed to you with all reservation information we have advised you to buy Cancellation insurance, if this has been followed please contact your insurance company in the first instance.
Due to the nationwide pandemic we have created the below options to help guests who booked a holiday without the knowledge of the outbreak, any booking taken during the outbreak due not apply to the below options as you booked with full knowledge of the Crisis.
Received a recent balance reminder or your balance is due?
Options available to you.
1. Cancel your Holiday and follow the cancellation policy.
2. Reschedule your holiday to later in the year (this can be done only once, after then no refunds will be possible and at-least 50% remaining balance must be paid when rescheduled)
Already Booked, Paid & Waiting for check-in date?
Draft Options only available within 14 days of arrival
1. Still keep your holiday booked for 2020 and use a 50% off discount code for same booking in 2021 (must pay full balance immediately, security bond used as 2021 deposit, must book same caravan again, same seasonal dates & duration or receive 50% off any low season matching duration, equal or lower of the “original” cost.
2. Move dates at the same cost for later in the same season. (New Booking cannot exceed existing booking cost (Booked none peak, pick none peak and vice versa) no partials refunds given, if choosing a lower priced date. This can be done only once, after then no refunds will be possible and at-least 50% remaining balance must be paid when rescheduled)
3. Cancellation and 40% holiday cost + bond refund.
Security: If the holiday park\home goes into full lockdown during your stay we will refund for the missed nights once you have departed from the holiday home if none of the options above are taken.
What if we go on Full Lockdown?
In the Event of Full Lockdown meaning the holiday park and caravans are not accessible, we can look to re-schedule your holiday to different dates or cancel and offer a full refund, any refunds will be issued after your checkin date has lapsed, If the lock down is lifted and the caravan park opens as usual your booking will remain and you can to enjoy your family holiday.
How do I change my Holiday Dates?
Please locate either of your Resevation, Confirmation or fully Paid E-Mail's, on these e-mails is a direct website link to the accomodation you have booked, please Click this link to view the booked property and use the "Availability & Book Now" tab, use arrows to cycle through the desired months, choose your new holiday dates, Then click here to contact us Via E-Mail and Request to Change Dates and remember to add your booking ref number.
Thank You and Keep Safe
Posted 03/18/2020 - Check back for more updates.
18th March 2020, Haven Holidays announce the closure of facilities, Please remember you have only booked accomodation, we do not offer a package deal. If the facilities close but holiday home is accessible then the booking does still stand and T&C's still apply.
Thank You and Keep Safe.
Posted 03/17/2020 - Check back for more updates.
Its a very worrying time for all at the moment but please rest assured we have been working hard with the cleaning companies we use to ensure your holiday is as safe as possible, below is a recent update from the cleaning company we work very closely with.
"Here at Lazy Daze HQ, you’ll all know we’ve been working round the clock to get all of your vans in ship shape and deep cleaned ready for this years season, and it’s certainly been our busiest start to the year ever!
We thought we’d address the current COVID-19 (or Coronavirus as it’s more commonly known!) situation, as we’re sure you will want a bit of reassurance!
So, we’re taking extra precautions, and as a result from tomorrow there will be no early check ins allowed for any guests, as we are having to be extra vigilant with our cleans, so all cleaners without exception will have gloves on, and every single handle and light switch in your caravans will be additionally cleaned with anti bacterial spray, alongside remotes for TV’s and DVD’s etc. This is for our health as well as the health of you and your guests
We’re sorry for any inconvenience this might cause your guests, but we hope you’ll understand the extra measures we’re putting in place!
Any questions, as always, just get in touch with us!
Lazy Daze HQ"